This course will teach members what constitutes assertiveness; the difference between assertiveness and aggression; dealing with criticism and learning when to say “NO”. This course will also discuss how to become assertive with your peers and your employer as well as teaching women how to become assertive in the workplace.
This workshop will teach you what constitutes a “disability”; what the standard of “undue hardship” means, and how to identify the essential elements of a job. This course will also discuss the employer’s duty to accommodate and the worker’s responsibility in being accommodated as well as a review of the legal jurisprudence on the duty to accommodate.
This workshop will discuss the impetus for Bill 168 and teach participants the general duties of the workplace parties, how to assess the risks of workplace violence and the roles and responsibilities of Health & Safety representatives. Other related topics include understanding the terms and concepts of workplace violence, domestic violence, and workplace harassment.