This course will teach members what constitutes assertiveness; the difference between assertiveness and aggression; dealing with criticism and learning when to say “NO”. This course will also discuss how to become assertive with your peers and your employer as well as teaching women how to become assertive in the workplace.
This course covers the basics of research, filing a grievance, the difference between a complaint and a grievance. Members will learn how and when to advance a grievance to arbitration, how to prepare a grievance to management and understand how an arbitration hearing is conducted. This course is recommended for all new union stewards and as a refresher for current stewards.
This course is a continuation of Part 1 and further explores the grievance process. Content discussed in Part 2 includes, how and when to file grievances, as well as how to present them and practical strategies for developing arguments and dealing with management at the various steps of the grievance procedure. By the end of this workshop you will know the difference between a complaint and a grievance, the legal responsibilities of a union official regarding grievances and how to effectively deal with management representatives. This course is recommended for all new union stewards and as a refresher for current stewards.
Mandatory perquisite: Stewards Training Part 1
This workshop will teach you what constitutes a “disability”; what the standard of “undue hardship” means, and how to identify the essential elements of a job. This course will also discuss the employer’s duty to accommodate and the worker’s responsibility in being accommodated as well as a review of the legal jurisprudence on the duty to accommodate.
This workshop will discuss the impetus for Bill 168 and teach participants the general duties of the workplace parties, how to assess the risks of workplace violence and the roles and responsibilities of Health & Safety representatives. Other related topics include understanding the terms and concepts of workplace violence, domestic violence, and workplace harassment.
This workshop will teach you how to be a better COPE leader by developing personal leadership skills; building stronger locals/bargaining units; how to build stronger commitments to COPE and the labour movement. This course will equip COPE leaders to become more active and involved in COPE and assist them in working towards creating social change. Participants will improve their communication and critical thinking skills; increase their comfort level at speaking to issues and will teach them to consensus build and develop stronger union solidarity.