This course will teach members what constitutes assertiveness; the difference between assertiveness and aggression; dealing with criticism and learning when to say “NO”. This course will also discuss how to become assertive with your peers and your employer as well as teaching women how to become assertive in the workplace.
AntiRacism & AntiOppression Training
This workshop will discuss the following - Stereotypes Prejudice and Discrimination, Elements of Power, Power of Relationships, What is Racism, The Meaning of Systemic Racism, Strategies for Dealing with Racism in the Workplace.
Conducting Meetings and the Roles of Union Officials On Committees
This course focuses on how to conduct union meetings, as well as teaching members how to use the rules of order to conduct meetings. The role of union officials on committees, appropriate issues to raise at labour management meetings, and tactics used by management to intimidate union representatives will be discussed.
This course assists members in developing an understanding of how collective agreement language is interpreted by a Board of Arbitration. This course teaches members how arbitrators interpret commonly used words, phrases and ambiguous language in collective agreements.
Dealing with Management
This course will discuss the difference between management and union goals. This course will also prepare members to deal with management tactics and assist them in developing the necessary skills and confidence to deal with management.
Dealing with Stress in the Workplace
Everyone experiences some amount of stress on a daily basis – especially in the workplace. This course offers practical information about the physiology of stress, signs and symptoms, the varying degrees of stress, its impact on workers health as well as methods for coping with stress and means by which workers can work towards changing stressful conditions. Getting a handle on stress can make changes in every aspect of your life. This course also discusses the Union’s role in assisting members in dealing with workplace stress.
Dealing with Workplace Conflict
Grievance & Arbitration - Part 1 (Basic Stewards Training)
This course covers the basics of researching, filing a grievance, the difference between a complaint and a grievance. Members will learn when and how to advance a grievance to arbitration, how to prepare and present a grievance to management and understand how an arbitration hearing is conducted. This course is recommended for all new Union Stewards.
Grievance & Arbitration - Part 2 (Basic Stewards Training)
This course is a continuation of Part I and further explores the grievance process. Issues discussed in Part II of the Grievance & Arbitration workshop include : how and when to file grievances, as well as, how to present them and practical strategies for developing arguments and dealing with management at the various steps of the grievance procedure. By the end of this workshop you will know the difference between a grievance and a complaint, the legal responsibilities of union officials regarding grievances and how to deal with management representatives.
Human Rights - Part I
This course will assist members in understanding the interpretation and application of the Ontario Human Rights Code. This course also discusses the union’s responsibilities under the Human Rights Code.
Human Rights - Part II
This workshop will include discussion on various aspects and issues of racism, sexism, ageism, religious intolerance and disability. Other related topics include how unions and collective agreements deal with the problems of discrimination and intimidation in the workplace.
Human Rights & Duty to Accommodate
This workshop will teach you what constitutes a “disability”; what the standard of “undue hardship” means, and how to identify the essential elements of a job. This course will also discuss the employer’s duty to accommodate and the worker’s responsibility in being accommodated as well as a review of the legal jurisprudence on the duty to accommodate.
This course traces the struggles and history of the Canadian Trade Union Movement and COPE as a union as well as public and private sector unions. This course also discusses why workers need unions and how to strengthen the trade union movement in your workplace and community.
This course will delve into aspects of labour including: the influence of legislation on trade unions, duty of fair representation by unions, the courts and mediators and arbitration. This course also provides an overview of the Labour Relations Act, Employment Standards Act, Occupational Health and Safety Act, Pay Equity Act, Health Professions Regulated Act and the Ontario Human Rights Code.
This workshop will teach you the following: Why workers choose COPE as their Union? How to successfully organize new bargaining units and set up a volunteer organizing committee at the workplace; the role of the volunteer organizing committee; the legal requirements of organizing; dealing with management tactics during an organizing campaign. What Employer’s are not allowed to do during an organizing campaign and preparing for the vote.
Introduction to COPE & the Canadian Labour Movement
This course provides members with basic information about the Canadian Office and Professional Employees Union, including its structure and democratic process. Participants will also learn about the history and development of COPE as a national union. This course will teach members to build and develop stronger union solidarity.
This workshop will discuss what politics means to you as a member of a union, and how politics and politicians impact union members at work, at home in the community and the Union. The workshop will also discuss how political action affects bargaining and the rights of union members and why political action is important to COPE. This workshop will teach members to build and maintain relationships with candidates once they are elected and why it is important for Locals and members to maintain these relationships. The workshop will teach members the knowledge and skills required to stay informed on current topics, and how to advocate on critical issues facing union members.
The Art of Negotiating
This course will provide members with knowledge about the negotiation process and procedures, the role of the negotiating committee and the union spokesperson. Bargaining power, concession bargaining, effectiveness of strikes and ratification votes are other topics that are covered in is course.
The Basics of Being a COPE Union Representative
This workshop will teach you the following: role of unions; a brief history of COPE and the Labour Movement; understanding the governance structure of COPE at the Local, Provincial and National level. Also learning the role of a Union Representative in the grievance process; identify tasks of COPE representative in relation to her/his accountability and also how to become a COPE representative by developing leadership skills.
This workshop will teach you how to be a better COPE leader by developing personal leadership skills; building stronger locals/bargaining units; how to build stronger commitments to COPE and the labour movement. This course will equip COPE leaders to become more active and involved in COPE and assist them in working towards creating social change. Participants will improve their communication and critical thinking skills; increase their comfort level at speaking to issues and will teach them to consensus build and develop stronger union solidarity.
Women's Issues - Part I
This course reviews the history of women in Unions and the labour movement in general. This course also analyzes the barriers and obstacles that women face and the dynamics that affect women’s involvement in society and workplaces.
Women's Issues - Part II
This course explores the roles, gender strife and politics for women’s roles in the labour market. “Sisterhood” what it means and why women need to be unionized. Members will also discuss the occupational health and safety issues affecting women in the workplace and the law in Canada as it affects women.
Workplace Violence, Harassment Bullying
This course will discuss the impetus for Bill 168. This course will also teach participants the general duties of the workplace parties, how to assess the risks of workplace violence and the roles and responsibilities of Health & Safety Representatives. Other related topics include understanding the terms and concepts of workplace violence, domestic violence and workplace harassment.